What's new on Nessle?

In our latest release, Nessle Experts can now add On-Demand Resources to their Nessle Storefront! These are downloadable files, such as a Sleep Guide or Birth Class, that you can sell to parents who want an immediate resource. The files will automatically be delivered to them upon purchase.

Check out this demo to see how to add your first On-Demand Resource as well as a few other small changes that came out in this release:

Nessle experts, you're now able to set access restrictions on the services you add to Nessle! These new features will give you more freedom to create services that are only available to existing clients, create custom services for a specific client or share services via link that aren't publicly searchable.

The following options are now available:

• Public (default) = Searchable, shows up on your profile and viewable via share link
• My Clients = Viewable on your profile and via share link to your clients on Nessle
• Anyone with link = Viewable via share link
• Shared with specific clients = Viewable on your profile and via share link to the clients you choose
• Private = Viewable only to you

Check out the following demo video to see how to update access settings on your services:

We've added a new section to the site called "Income and Expenses". It includes line-items for each transaction on Nessle, charts, the ability to track your expenses and export capabilities. Consider it a more-detailed upgrade from the previous "Earnings" section!

Our latest release is the beginning of a series of new features to help Nessle experts manage their client relationships. Experts can now invite clients to Nessle and keep all details in a client "folder" including their upcoming and past sessions, notes, messages and much more to come.

Parents have a similar view of the experts they have had sessions with or been invited to connect with, which gives them an easier way to interact with each other.

The following video demos these features:

This week we launched a new way to find support on Nessle, the "Get Support" page!

On this page you can view all of the sessions, group sessions and more that Nessle experts offer. You can filter by topic, keyword and session type among other filters. We hope this gives parents a quicker and simpler way to seek out the support that they need.

To help parents get the support they need quickly and easily, we've made some updates to our registration process to make it faster and more seamless! Now, parents can find the expert and support they're interested in and go through the booking process, creating their account as they go rather, than having to sign up for Nessle and then book. We hope that this will help busy parents save a little time!

To make it easy for parents and experts to track their upcoming sessions, we recently released the ability to add 1-1 sessions and group sessions to your online calendars via a single-click button.

This feature currently supports Google, Outlook, Office 365 and Yahoo calendars. Simply select the one you want, click the link and it will open a calendar invite in another tab to easily save the event to your calendar. Enjoy!

This week we launched an update that allows users to cancel and reschedule their sessions!

For parents, this means that once you've booked a session and suggested times to meet with your expert, you can update those times and request to reschedule the session if you've already agreed to a time. You can also cancel the session for whatever reason, which will notify your expert of the cancellation.

For experts, you also have the ability to reschedule and cancel the session with automatic notifications going to the parent. Of course, you will continue to be able to chat with each other even after a session has been rescheduled or cancelled to convey further detail beyond the automated emails.

Here's a quick video demoing the two features:

We're excited to announce an expansion of the types of support parents can receive on Nessle, group sessions! Nessle Experts can now add the group sessions and classes that they offer on Nessle and parents can conveniently find and book group sessions via their Nessle account to learn about parenting, sleep, lactation and more in a virtual group setting.

Here's a quick demo of how to create a virtual session as an expert:

Here's a quick demo of how to book a virtual session as a parent:

We hope this brings many new opportunities for support to our Nessle parents, enjoy!